Thursday, November 10, 2011

World Quality Day and Month


Links on World Quality Day and Month:


November 2011 is World Quality Month. To celebrate the occasion, HKSQ has organized or supported a series of activities including seminars and technical visits for its members and quality professionals in Hong Kong.

HKSQ's Quality Month Activities:
  1. Seminar on "Service Quality" organized by HKSQ and co-organized by American Society for Quality (Hong Kong section) (ASQ-HK) on 4 November 2011.
  2. Farm Visit 農場考察 organized by HKSQ, co-organized by ASQ-HK and Hong Kong Food Science and Technology Association (HKFSTA) on 5 November 2011.
  3. Seminar on "Forces of Change" organized by HKSQ and co-organized by ASQ-HK on 21 November 2011.
  4. Seminar: Business Excellence with Innovative Improvements organized by Hong Kong Science and Technology Parks (HKSTP) and supported by HKSQ on 22 November 2011.
  5. HKQAA Symposium 2011 organized by Hong Kong Quality Assurance Agency (HKQAA) and supported by HKSQ on 25 November 2011.

CB 解决方案 - Choosing a certification body


Choosing a certification body

Choosing a certification body

The following comments from ISO :

When choosing a certification body to carry out ISO 9001:2000 or ISO 14001:2004 certification, these are the aspects the organization needs to take into account.

The first point is that an organization can implement ISO 9001:2000 or ISO 14001:2004without seeking certification. The best reason for wanting to implement the standards is to improve the efficiency and effectiveness of company operations. Certification of the management system is not an ISO 9001:2000 or ISO 14001:2004 requirement.

Deciding to have an independent audit of the system to confirm that it conforms to ISO 9001:2000 or ISO 14001:2004 is a decision to be taken on business grounds: for example
if it is a contractual or regulatory requirement
if it is a market requirement or to meet customer preferences
if it falls within the context of a risk management programme
or if the organization thinks it will motivate staff by setting a clear goal for the development of its management system.

Criteria to consider include:
evaluate several certification bodies
bear in mind that the cheapest might prove to be the most costly if its auditing is below standard, or if its certificate is not recognized by the organization's customers establish whether the certification body has auditors with experience in the organization's sector of activity establish whether the certification body implements, or is migrating to ISO/IEC 17021:2006, Conformity assessment – Requirements for bodies providing audit and certification of management systems

Another point to clarify is whether or not the certification body has been accredited and, if so, by whom. Accreditation, in simple terms, means that a certification body has been officially approved as competent to carry out certification in specified business sectors by a national accreditation body.
In most countries, accreditation is a choice, not an obligation and the fact that a certification body is not accredited does not, by itself, mean that it is not a reputable organization.

For example, a certification body operating nationally in a highly specific sector might enjoy such a good reputation that it does not feel there is any advantage for it to go to the expense of being accredited. That said, many certification bodies choose to seek accreditation, even when it is not compulsory, in order to be able to demonstrate an independent confirmation of their competence.

The list of accreditation bodies with their contact information and links to their Web sites can be found on the Internet site of the International Accreditation Forum (www.iaf.nu), under "Members" > "Accreditation members". In general, accreditation bodies' Web sites contain an up-to-date list of certification bodies that they have accredited which can be used for selecting a certification body.


Summary of consideration factors

- The Certifying Body should not be the Consultant!
- Local Capability or Import?
- In-house or Subcontracted Auditors
- Should not only be recognized in your region but globally recognized (IAF)
- Prestige / Mileage (known by your customer)
- Geographic Strength
- Accreditation to Certify the Standard in Question
- Accreditation to Certify the specific Industry Scope in Question (3rd party vs 2nd party audit)
- Authorization of Auditors?
- Pricing?
- Track Record?
- Client Retention?
- Expansion Options?


ACCREDIATION BODY LIST



How to differentiate and choose the following CBs ? Pls comment !


TÜV Rheinland Precisely. Right.  Logo    德国莱茵TÜV




http://www.tuv.com/cn/greater_china/solutionfinder_cn/solutionfinder_cn.jsp



http://www.hkveritas.com/about.html

Homepage of TÜV SÜD

http://www.tuv-sud.in/ManagementSystemServices.asp

HKQAAhttp://www.hkqaa.org/en_index.php



http://www.aci-limited.com/eng/index.htm












Tuesday, October 11, 2011

SQF 2000 - Steps to Certification

 

22000-tools.com

SQF   |  ISO 22000   |  FSSC 22000   |  GFSI

SQF 2000 Training & Templates

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Learn the Steps to SQF 2000 Certification, click to see our Free Online Presentation SQF 2000 - Certification Basics

SQF 2000 Training & Templates are now available so you can get your SQF 2000 implementation project off to a great start today!

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"Introduction to SQF 2000" Online Training
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Source :

Cynthia Weber
www.22000-Tools.com

What's next AFTER Steve Jobs

 

永遠的偶像 !                                         Steve Jobs and you

  ------->> ------>>>

 

求知若飢 虛懷若愚﹣Steve Jobs

------>出生即被未婚的母親送養,付不出昂貴的學費而輟學,被自己創立的公司開除,被醫生診斷出絕症......這一連串的人生低潮,對Steve Jobs而言,卻是最美好的考⋯⋯更多

Steve Jobs, 1997   Think Different http://whiteappleer.tw/2010/12/24/the-story-of-apple-commercial-think-different/

----------------------------> 

Apple - Think Different   http://youtu.be/CaBqTYt669w

======================================>

Think Different – YOU

E.G. on-line training : Why I flipped my classroom ?

 

Virtual Classroom This presentation talks about the features of the WiZiQ Virtual Classroom.

查理·卓别林1940年之作《大獨裁者》的演講,71年前的作品,依然說出了今天千萬人的心聲。 One of the most important speeches in recorded history was given by Charlie Chaplin. If you like what you see please share the video any way you can and pass the message on.

Chinese translator: Youtube user/dumdidolabumbuladido

原片網址 Original video link: http://www.youtube.com/watch?v=WibmcsEGLKo

 

Communication in our net age :

網絡時代的傳訊心法

1) Direct interaction with famious people (e.g. Obma)

2) Online immedicate interaction

3)  mobile interaction involved

4) experiential in selling process

5) customer focus PR (e.g. Domino invite customer to improve their products/ services)

Source : www.cuhk.edu.hk/emba/

===>   Internet of things

                        物聯網

Tuesday, October 4, 2011

ISO 9000 family of standards

 

Hope to help to make it a bit more clear:

The foundation under the whole ISO 9000 family of standards (9000, 9001 and 9004 but also the supporting standards being 10000 series) are there things:

a) Common terminology - as described in ISO 9000;
b) 8 Quality management principles - as described in ISO 9000;
c) Model of a process-based quality management system - also given in ISO 9000.

In ISO 9001 a set of requirements is described an organization must implement to be able to demonstrate the organization's ability to meet customer, statutory and regulatory requirements applicable to the product. and the organizations own requirements.
(This is a set of minimum requirements, an organization may do much more, like take care of needs and expectations of other interested parties next to customers, it's up to them, but to get ISO 9001 certificate, fulfillment of the needs and expectation of customers is only stated requirement - speaking about interested parties). Certainly, to achieve high satisfaction of customers, involvement of people is more than important, but there is no requirement to monitor satisfaction of any other interested party except customers.
All 8 quality management principles are applicable to ISO 9001 implementation.

ISO 9004 is going above the requirements of ISO 9001, here all relevant interested parties are mentioned, all processes and all type of resources. It is the choice of an organization how far to go with satisfying the needs and expectations of each relevant interested party (which are relevant at certain moment is their own choice).
All 8 Quality management principles are also applicable for ISO 9004, but in a different way when compared to their (limited) use in case of implementation of ISO 9001.
In ISO 9004 extended Model of a process-based quality management system is used, covering also issue as strategy, all resources, innovation, benchmarking, learning etc.
ISO 9004 is referring to monitoring of satisfaction of all relevant interested parties.

Bob Alisic
ActinQ
member of ISO TC176
Posted by Bob